Shipping Policy
Order Processing Time
All orders are processed within 1-2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
1. Standard Delivery: 2-5 business days.
2. Express Delivery: next day (within the UAE).
Delivery times may vary depending on the shipping destination and method selected.
Shipping Charges
Shipping fees are calculated based on the delivery location and chosen shipping method.
Any applicable shipping fees will be displayed during checkout.
We offer FREE shipping on all domestic (UAE) orders.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your shipment.
Delivery Issues
If your order is delayed, damaged, or lost during shipping, please contact us immediately for assistance.
Ensure that the delivery address provided is accurate, as we are not responsible for delays or issues caused by incorrect information.
International Shipping
For international shipping requests, delivery times and costs will vary based on the destination country. Customs duties or taxes are the responsibility of the recipient.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to receive the package, we will contact you to arrange redelivery. Additional shipping fees may apply.
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All of our devices are approved with
CSA, UL, and CE electrical certifications
for use world wide!
